Contact Us - Email Us - Top

Do you have a question for us? Chances are, we’ve answered it in our Frequently Asked Questions section. For an immediate answer, that’s the place to look. If you can’t find your answer there, use the form below to submit your question. You should receive an answer within 1 business day or on the next scheduled workday.

DO NOT include personal or private information in your question.

 Contact Us - Email Us - Bottom

Questions are limited to 500 characters or less. If you would like to submit a question longer than 500 characters, please email the question to UFB Direct may use in whole or in part the submitted question within our knowledge base. All questions will be reviewed prior to any publication.

 Contact Us - Call Us

Report a Lost/Stolen - ATM/Check Cards

24 hours a day, 7 days a week 1-877-472-9200

Automated Telephone Banking

24 hours a day, 7 days a week 1-877-472-9200

Toll Free

Personal Banking 1-877-472-9200

International Callers

Calling outside the U.S. 1-877-472-9200


Banking Operations 1-858-350-0443
 Contact Us - Mail Us

Mailing Address

UFB Direct
PO BOX 509127
San Diego, CA 92150-9948
Next Day Letters via US Postal Service
(USPS Overnight-Express Mail®)
A 1 to 2 day delay in delivery could result.

Special Delivery

UFB Direct
Attn: (department/staff name)
4350 La Jolla Village Drive
Suite 140
San Diego, CA 92122

Phone: 1-877-472-9200
Methods Available Include:
UPS, FedEx, DHL, Next Day, etc.

UFB Direct accepts applications for accounts only through this website. View our products and services for details of accounts and services.

 Contact Us - Office Hours

Office Hours of Operation
9:00 AM - 5:00 PM PT
Monday - Friday

Telephone Hours of Operation
6:00 AM - 6:00 PM PT
Monday - Friday

Internet Banking
24 Hours - Sign In

Bill Payment
24 Hours - Sign In


Standard UFB Direct Schedule 2017 2018
New Year's Day Jan 2 Jan 1
Martin Luther King Day Jan 16 Jan 15
President's Day Feb 20 Feb 19
Memorial Day May 29 May 28
Independence Day Jul 4 Jul 4
Labor Day Sept 4 Sept 3
Columbus Day Oct 9 Oct 8
Veteran's Day Nov 10 Nov 12
Thanksgiving Day Nov 23 Nov 22
Christmas Day Dec 25 Dec 25
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