We are happy to serve you!

As an UFB Direct customer, you are seen as a partner, not a profit center. Therefore, we strive to make your banking experience a constant delight, not only with high rates, and low fees, but with superb Customer Service.

While customers find the Banking Center extremely simple and convenient to use, a highly trained staff of friendly, helpful Customer Service Agents are ready to assist you as needed.

Since the goal is always to save you time and money, the Customer Care Team constantly strives to maintain short hold times, if any. Of course, if you have any questions or concerns about your service, feel free to call the toll free number listed above. We're sure you will be convinced that we offer some of the best service in the business.