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To go directly to these services, please click on the appropriate link. Terms and Conditions of AccountsThe owner(s) of the account opened through the Banking Center is (are) referred to in these Terms and Conditions as the "Depositor" or "your", or "you". Disclosure
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Description of Deposit
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When Funds Can Be Withdrawn by Cash or Check
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Wire Transfers, ACH Deposits |
Same Day |
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US Treasury checks that are payable to you; checks drawn on the Bank. |
The first business day after the day of deposit |
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State and Local government checks that are payable to you; cashier's, certified, and official or teller's checks that are payable to you or the Bank; Federal Reserve Bank checks, Federal Home Loan Bank checks, and postal money orders, if these items are payable to you or the Bank |
The first business day after the day of the deposit |
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The first $100 of a day's deposits of other checks (i.e., the local and nonlocal checks below) |
The first business day after the day of deposit |
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Local checks* |
The second business day after the day of deposit |
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Nonlocal checks* *To see whether a check is a local or a nonlocal check, look at the first four digits of the routing number on the check. [Some checks are marked "payable through" and have a four or nine-digit number nearby. For these checks, use this four-digit number (or the first four digits of the nine-digit number), not the routing number on the bottom of the check, to determine if these checks are local or nonlocal.] Once you have determined the first four digits of the routing number, the chart below will show you when the funds from the check will be available. If you deposit both categories of checks (i.e., local or nonlocal)., $100 from the checks will be available on the first business day after the day of your deposit, not $100 from each category of check. |
The fifth business day after the day of deposit |
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First four digits from |
When funds are available |
When funds are available if a deposit is made on a Monday |
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Local Numbers |
$100 on the first business day after the day of your deposit Remaining funds on the second business day after the day of your deposit |
Tuesday Wednesday |
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All other Numbers |
$100 on the first business day after the day of your deposit Remaining funds on the fifth business day after the day of your deposit |
Tuesday Monday of following week |
Longer Delays May Apply
Funds you deposit by check may be delayed for a longer period under the following circumstances:
The Bank will notify you if it delays your ability to withdraw funds for any of these reasons, and will tell you when the funds will be available. They will generally be available no later than the tenth business day after the day of your deposit. The Depositor should ask if the Depositor needs to be sure when a particular deposit will be available for withdrawal.
Interest Rates
Interest rates are determined by AFC, not the Bank. Rates are quoted weekly for all accounts where applicable. Interest rates and annual percentage yields may change at any time solely at AFC's discretion without notice to you. The current interest rate(s) and annual percentage yield(s) on your account, and minimum balances to earn each rate, are shown on the current Rates. We compute interest at a daily periodic rate of 1/365th (1/366th in a leap year) of the applicable annual rate for each day.
Compounding of Interest
Compounding is determined by the type of account opened and interest payment method chosen.
Interest Paid
The Bank uses the daily balance method of computing interest, which applies a daily periodic rate to the full collected amount of principal in the account each day. This method applies a daily periodic rate to the principal balance in your account at the end of each day, less the amount of any items for which we have not begun to accrue interest as described below, to determine the interest earned for that day. We then add together the interest earned for each day in the statement period to determine the amount of interest to pay you for that statement period. Interest begins to accrue on your account no later than the business day we receive credit for the deposit of non-cash items such as checks, for example.
End of "Truth-in-Savings Disclosure"
Personal Accounts
Non-Interest bearing account
No minimum balance requirement
Free starter checks
No monthly maintenance fee
Customers with negative balances for over 5 calendar days will be charged a daily fee until sufficient funds are deposited to bring the balance positive.
Please see our Fees pages for current specifics.
You will be provided a monthly statement. Addressed, pre-stamped envelopes are supplied for mail-in deposits. Wire transfers are also accepted as well as direct deposits from your employer or funds originator.
Our policy is to return check images.
For customers who do not qualify for a checking account, the Bank reserves the right to offer a Money Market account or a special savings account to the customer.
A minimum balance is required to earn interest.
Fees charged for balances below the stated minimum are calculated based on average monthly balance.
Customers with negative balances for over 5 calendar days will be charged a daily fee until sufficient funds are deposited to bring the balance positive.
Please see our Rates and Fees pages for current specifics.
Interest is accrued daily and compounded monthly based on the ending daily collected principal balance. Interest rates and annual percentage yields may change at any time solely at the Bank's discretion. You will be provided a monthly statement. Addressed, pre-stamped envelopes are supplied for mail-in deposits. Wire transfers are also accepted as well as direct deposits from your employer or funds originator.
Our policy is to return check images. Interest is calculated daily on the day's ending collected balance and is paid to Depositor by crediting the account monthly on the date the statement of account is prepared. The interest rate and method of calculation, compounding and payment of interest on your account are determined by the Bank and may vary during the life of the account.
For customers who do not qualify for a checking account, the Bank reserves the right to offer a Money Market account or a special savings account to the customer.
A minimum balance is required to earn interest.
Fees charged for balances below the stated minimum are calculated based on average monthly balance.
Customers with negative balances for over 5 calendar days will be charged a daily fee until sufficient funds are deposited to bring the balance positive.
Interest is accrued daily and compounded monthly based on the ending daily collected principal balance. Interest rates and annual percentage yields may change at any time solely at the Bank's discretion. A penalty may be imposed if your account exceeds the pre-authorized transfer limit. You will be provided a monthly statement. The Bank addressed, pre-stamped envelopes are supplied for mail-in deposits. Wire transfers are also accepted as well as direct deposits from your employer or funds originator. A total of six (6) pre-authorized transfers are permitted per cycle period. For accounts granted check writing privileges, if the three (3) check limit per cycle period is exceeded, a penalty may be imposed. The account could be closed or changed to a transaction account (checking account) or regular savings account, if the above withdrawal limits have been exceeded three (3) cycles within a twelve (12) cycle period. The Bank reserves the right to deny ATM Card and check writing privileges when applicable. Online Bill Pay and Debit Cards are not available for Money Market Accounts.
The interest rate and method of calculation, compounding and payment of interest on your account are determined by the Bank and may vary during the life of the account. Interest rates are tiered and based on competitive rates. For specific details please see the Bank's web site.
No minimum deposit required to open account.
No monthly minimum balance fees.
No minimum balance is required to earn interest.
Customers with negative balances for over 5 calendar days will be charged a daily fee until sufficient funds are deposited to bring the balance positive.
Please see our Rates and Fees pages for current specifics.
Interest is accrued daily and compounded monthly based on the ending daily collected principal balance. Interest rates and annual percentage yields may change at any time solely at the Bank's discretion. You will be provided a monthly statement. A total of six (6) pre-authorized transfers are permitted per cycle period. A penalty may be imposed if your account exceeds the pre-authorized transfer limit.
The Bank addressed, pre-stamped envelopes are supplied for mail-in deposits. Wire transfers are also accepted as well as direct deposits from your employer or funds originator.
The interest rate and method of calculation, compounding and payment of interest on your account are determined by the Bank and may vary during the life of the account. Interest rates are tiered and based on competitive rates. For specific details please see the Bank's web site.
Minimum deposit required to open account - see Rates page for individual tier requirements.
No monthly minimum deposit fees.
Minimum balance is required to earn interest - see Rates page for individual tier requirements.
Customers with negative balances for over 5 calendar days will be charged a daily fee until sufficient funds are deposited to bring the balance positive.
Please see our Rates and Fees pages for current specifics.
Interest is accrued daily and compounded monthly based on the ending daily collected principal balance. Interest rates and annual percentage yields may change at any time solely at the Bank's discretion. You will be provided a monthly statement. A total of six (6) pre-authorized transfers are permitted per cycle period. A penalty may be imposed if your account exceeds the pre-authorized transfer limit.
The Bank addressed, pre-stamped envelopes are supplied for mail-in deposits. Wire transfers are also accepted as well as direct deposits from your employer or funds originator.
The interest rate and method of calculation, compounding and payment of interest on your account are determined by the Bank and may vary during the life of the account. Interest rates are tiered and based on competitive rates. For specific details please see the Bank's web site.
A minimum deposit is required to open a CD.
The CD is not considered open until your initial deposit is received. If the Bank does not receive your initial deposit within three (3) business days, the interest rate in effect on the date the Bank receives your deposit will apply. Interest rates are tiered and based on competitive rates. For specific details please see the Bank's web site. Additional deposits are not allowed unless made within the seven (7) day grace period after maturity. Interest is credited and compounded monthly. The annual percentage yield assumes monthly compounding and interest remains on deposit. The account will not earn interest during the grace period if a withdrawal is made. The Bank addressed, pre-stamped envelopes are supplied for mail-in deposits. Wire transfers may be made as well.
Unless The account holder advises the Bank within the (7) day grace period after the CD maturity that they wish to withdraw the funds from the CD account, the CD account will automatically renew and the principal amount and all paid interest that has not been withdrawn will automatically renew on each Maturity Date for an identical period of time as the original deposit term. Interest on renewed accounts will be calculated at the interest rate then in effect for time deposits of that Deposit Amount and term.
Business Accounts
Basic Business Checking Features
Available to all businesses regardless of ownership, primarily used by Corporations and Partnerships
Free Starter Checks
Non-Interest Bearing account
Minimum Balance Requirement to open an account
Fees charged for balances below $200.00 are calculated based on average monthly balance
Free Check Writing up to 20 checks per statement cycle; Fees charged for over 20 checks in statement cycle
No set-up or monthly maintenance fees for Bill Pay
Transaction fee charged for individual Bill Pay items
Please see Fee page for current specifics Funds are deemed collected based on our Funds Availability Policy. You will be provided a monthly statement.
Business Interest Checking Features
Restricted to Sole Proprietors and Non-Profit Organizations regardless of incorporation status
Tiered Interest Bearing Account · Free Starter Checks
Minimum balance requirement to open an account
Minimum balance requirement to earn interest
Fees charged for balances below $200.00 are calculated based on average monthly balance
Free Check Writing up to 20 checks per statement cycle; Fees charged for over 20 checks in statement cycle
No set-up or monthly maintenance fees for Bill Pay
Transaction fee charged for individual Bill Pay items
Please see Fee page for current specifics Interest is accrued daily and compounded monthly based on the ending daily collected principal balance. Funds are deemed collected based on our Funds Availability Policy. Interest rates and annual percentage yields may change at any time solely at the Bank's discretion. You will be provided with a monthly statement.
The interest rate and method of calculation, compounding and payment of interest on your account are determined by Bank and may vary during the life of the account. Interest rates are tiered and based on competitive rates.
Open to all businesses regardless of ownership type
Tiered Interest Bearing Account
Minimum balance requirement to open an account
Minimum balance required to earn interest
No restrictions on the number of transfers per cycle period
Fees charged for balances below $200 are calculated based on average monthly balance
No check writing privileges
Please see our Rate and Fees pages for current specifics Interest is accrued daily and compounded monthly based on the ending daily collected principal balance. Funds are deemed collected based on our Funds Availability Policy. Interest rates and annual percentage yields may change at any time solely at the Bank's discretion. You will be provided a monthly statement.
The interest rate and method of calculation, compounding and payment of interest on your account are determined by Bank and may vary during the life of the account. Interest rates are tiered and based on competitive rates.
Business Certificate of Deposit (CD)
A minimum deposit is required to open a CD.
The CD is not considered open until your initial deposit is received. Your maturity date may vary based on the date the Bank receives your initial deposit. If the Bank does not receive your initial deposit within three (3) business days, the interest rate in effect on the date the Bank receives your deposit will apply. Interest rates are tiered and based on competitive rates. For specific details please see the Bank’s web site. Additional deposits are not allowed unless made within the seven (7) day grace period after maturity. Interest is credited and compounded monthly. The annual percentage yield assumes monthly compounding and interest remains on deposit. The account will not earn interest during the grace period if a withdrawal is made. The Bank addressed, pre-stamped envelopes are supplied for mail-in deposits. Wire transfers may be made as well.
Unless The account holder advises the Bank within the (7) day grace period after the CD maturity that they wish to withdraw the funds from the CD account, the CD account will automatically renew and the principal amount and all paid interest that has not been withdrawn will automatically renew on each Maturity Date for an identical period of time as the original deposit term. Interest on renewed accounts will be calculated at the interest rate then in effect for time deposits of that Deposit Amount and term.
Mileage Accounts
A minimum balance is required to earn interest.
Average monthly balance of $200 must be maintained to avoid a $10 service fee.
Customers with negative balances for over 5 calendar days will be charged a daily fee until sufficient funds are deposited to bring the balance positive.
Please see our Rates and Fees pages for current specifics.
Interest is accrued daily and compounded monthly based on the ending daily collected principal balance. Interest rates and annual percentage yields may change at any time solely at the Bank's discretion. You will be provided a monthly statement. Addressed, pre-stamped envelopes are supplied for mail-in deposits. Wire transfers are also accepted as well as direct deposits from your employer or funds originator.
Mileage Awards
PLEASE NOTE: Participants are limited to 35,000 miles per AAdvantage number per rolling 12 month period.
American Airlines reserves the right to change the AAdvantage program at any time without notice. American Airlines is not responsible for products or services offered by other participating companies. For complete details about the AAdvantage program, visit www.aa.com/aadvantage. American Airlines and AAdvantage are registered marks of American Airlines, Inc.
No minimum deposit required to open an account.
No monthly minimum balance fees.
No minimum balance fees.
No minimum balance is required to earn interest.
Customers with negative balances for over 5 calendar days will, however, be charged a daily fee until sufficient funds are deposited to bring the balance positive.
Please see our Rates and Fees pages for current specifics.
The Bank addressed, pre-stamped envelopes are supplied for mail-in deposits. Wire transfers are also accepted as well as direct deposits from your employer or funds originator. Funds deposited through scheduled recurring Electronic Funds Transfers from an outside bank can be up to $250.00 per each occurrence.
The interest rate and method of calculation, compounding and payment of interest on your account are determined by the Bank and may vary during the life of the account. Interest rates are tiered and based on competitive rates. For specific details please see the Bank's web site.
Mileage Awards
PLEASE NOTE: Participants are limited to 35,000 miles per AAdvantage number per rolling 12 month period.
American Airlines reserves the right to change the AAdvantage program at any time without notice. American Airlines is not responsible for products or services offered by other participating companies. For complete details about the AAdvantage program, visit www.aa.com/aadvantage. American Airlines and AAdvantage are registered marks of American Airlines, Inc.
End of "Account Features"
This Electronic Funds Transfer (EFT) Disclosure covers all EFTs you can make to or from your account. Examples of EFTs include direct deposit of funds, ATM deposits, point of sale transactions, and automated transfers.
Direct Deposit
With proper authorization, Social Security benefits and other types of pay or benefits may be directly deposited to Depositor's savings, money market, or checking account.
Automatic Transfers
Automatic transfers may be made between Depositor's accounts at Bank as permitted by federal banking regulators or any other governing body having jurisdiction over the Bank or as adopted by the Bank. A fee may be assessed for this service.
Notice of Varying Amounts
If Depositor's account is set up for automatic payments or deposits through the ACH (Automated Clearing House) network or similar service, it is the originator's responsibility to notify Depositor of any changes in the payment amount required.
Right to Stop Payment
If Depositor has arranged in advance to make regular payments out of an account, Depositor can stop payment on these pre-arranged payments by written request, or from the Requests area of the Banking Center web site. Stop payment requests must be received three (3) business days or more prior to the next scheduled payment.
The Bank's Liability for Failure to Make Transfers
If the Bank does not complete a transfer to or from Depositor's account on time or in the correct amount or fails to stop a pre-arranged payment according to an agreement with Depositor, the Bank may be liable for Depositor's losses or damages. There are, however, exceptions. For instance, the Bank will not be liable:
Payment to Receivers
Credit given by the Bank to you with respect to an ACH credit entry or similar electronic credit is provisional until the Bank receives final settlement. You are hereby notified and agree that the Bank is entitled to a refund of the amount credited to you in connection with such entry, i.e., non-settlement, and the party making payment to you, i.e., the originator of the entry, via such entry shall be deemed to have not paid you the amount of such entry.
Next Day Notice
Under the operating rules of the National Automated Clearing House Association (NACHA) which are applicable to ACH transactions involving your account, the Bank is not required to give next day notice to you of receipt of an ACH item, and the Bank will not do so. However, the Bank will continue to notify you of the receipt of payments in the periodic statements provided to you.
Choice of Law to Receivers
The Bank may accept on your behalf payments to your account which have been transmitted through one or more Automated Clearing Houses "ACH" and your rights and obligations with respect to such payments shall be construed in accordance with and governed by the laws of the state of Ohio and to the extent applicable federal law as provided by the operating rules applicable to ACH transactions involving your account.
Limits on EFTs
EFTs may be made only to persons with a US payment address. EFTs may also be made to persons located in the Armed Forces postal codes. You may not make an EFT of alimony, child support, taxes, or other governmental fees or court-directed payments.
Statements, Receipts
You will receive a receipt when you initiate an electronic fund transfer at any electronic terminal (e.g., at the ATM) if required by law. Also, Your electronic funds transfers will be indicated on the periodic statements we provide or make accessible to you for the accounts with us that are involved in the transaction. In any case, a statement will be provided at least quarterly for accounts not classified by as inactive. We may also provide or make accessible to you statement information electronically or by some other means. You agree to notify us promptly if you change your address or if you believe there are any errors or unauthorized transactions on any statement or in any statement information.
VERIFYING CERTAIN ELECTRONIC DEPOSITS
If you have arranged to have preauthorized recurring electronic deposits made to any of your accounts at least once every 60 days from the same person or company, you may call toll free 1-877-204-5019 to find out whether or not the deposit has been made. We will ask for reasonable identification.
NOTICE FOR VARYING AMOUNTS
If you have arranged for preauthorized recurring electronic payments that may vary in amount to be made from any of your Accounts, the person or company you are going to pay will tell you, at least 10 days before each payment is scheduled to be made, when it will be made and how much it will be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.
DISCLOSURE OF INFORMATION TO OTHERS
The Bank may disclose information about your Accounts with us as follows:
See the Bank's separate "Customer Information Privacy Notice" for more information about how we use customer information and your choices.
In Case of Errors or Questions About Your Electronic Transfers
Depositor should telephone, use Secure Bank Mail (accessible on the Banking Center's toolbar) or write the Bank if Depositor believes a statement or receipt is wrong, or if Depositor needs more information about a transfer listed on the statement or receipt. The Bank must hear from Depositor no later than 60 days after Depositor receives the FIRST statement on which the problem or error appeared.
Depositor should:
If Depositor orally contacts the Bank, the Bank may require that Depositor send the Bank the complaint or question in writing within 10 business days. The Bank will tell Depositor the results of the Bank's investigation within 10 days after it hears from Depositor and will correct any error promptly. If the Bank needs more time, however, it may take up to 45 days to investigate any complaint or question. If the Bank decides to do this, it will provisionally credit Depositor's account within 10 business days for the amount Depositor thinks is in error, so that Depositor will have the use of the money during the time it takes the Bank to complete the investigation. If the Bank asks Depositor to put the complaint or question in writing and the Bank does not receive it within 10 business days, it may not credit Depositor's account. For errors involving new accounts, point-of-sale, or foreign initiated transactions, the Bank may take up to 90 days to investigate Depositor's complaint or question. For new accounts, the Bank may take up to 20 business days to credit Depositor's account for the amount Depositor thinks is in error.
The Bank will tell you the results within three business days after completing the investigation. If the Bank decides that there was no error, the Bank will send you a written explanation. You may ask for copies of the documents that the Bank used in its investigation.
Your Liability for Unauthorized Electronic Funds Transfers (Consumer Accounts Only)
This section applies only to transactions from consumer accounts.
If you tell us within 2 business days after you learn of the loss or theft of your access codes involving a consumer account, you can lose no more than $50.00 if someone used them without your authority.
If you do NOT tell us within 2 business days after you learn of the loss or theft of your access codes, and we can prove that we could have stopped someone from using them without your authority if you had told us, you could lose as much as $500.00.
Also, if your statement for a consumer account shows payments covered by this agreement that you did not make or authorize, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
If a good reason (such as a long trip or hospital stay) kept you from telling us, we will extend the time periods.
Notify us Immediately for Unauthorized Transactions or Lost or Stolen PIN
Tell us AT ONCE if you believe your Personal Identification Number (PIN) have been lost, stolen or otherwise compromised or used without your authorization. Be sure to keep your PIN to yourself; this number is an important means of protection for you. Do not write it on your personal computer or any computer materials, or any other access device. Never lend it to anyone. Contact the Bank immediately if you believe that an unauthorized person has obtained access to your PIN. The telephone is the fastest way to alert the Bank that someone may be using your PIN without permission. You may call us at 1-877-204-5019. You could lose all the money in your account so make sure that you contact Customer Care immediately. If you cannot telephone, write the Bank at the following address:
The Huntington National Bank
P O Box 1245
Indianapolis, IN 46206-1245
Business Days
Our business days are Monday through Friday. Federal holidays are not business days.
Non-proprietary ATMs
When you initiate an electronic fund transfer or make a balance inquiry at an ATM that is not owned or operated by Huntington National Bank, a fee may be imposed. Also, a fee may be charged by the network used to complete the transaction.
End of "Electronic Funds Transfer (EFT) Disclosure"
This Agreement (the "Agreement") represents the terms and conditions governing the Bill Pay Service and is between Online Resource Corporation ("ORCC") as the provider of the Bill Pay Service, and you as a user of the Bill Pay Service. Any references to "we", "us" or "our" means ORCC, and any references to "you", "your" or "yours" includes you and any person authorized by you to access the Bill Pay Service. The Bank's role in connection with the Bill Pay service is to act at times as servicer of the Bill Pay Service.
You may direct the Bank to make payments from your checking account to third parties ("payees") whom you have selected in advance to receive payment if you subscribe to the Bill Payment Service (the "Service"). You may make payments through the Service to any business, merchant, or professional that generates a bill or invoice for products or services provided to you on your behalf and that has an address the Service can verify ("Business Payee"). You may also make payments through the Service to individuals, family, or friends for non-business purposes ("Individual Payees"). Although you will not be asked to designate your payees as "Business" or "Individual" when you enter them on the Service, the Service reserves the right, in the Service's sole discretion, to determine at any time into which category a payee falls. Payments may be made only to payees with a US payment address. Payments may also be made to payees located in the Armed Forces postal codes but they are not covered under the Bill Payment Guarantee. You may not make a payment of alimony, child support, taxes, or other governmental fees or court-directed payments through the Service.
Using the Service
To use the Service, you must provide information online to the Bank that identifies your payees. You must provide sufficient information about a payee to permit the Bank to properly direct a payment and permit the payee upon receipt of a payment to identify you as the payment source. If you have any questions regarding the Bill Payment Service or ever need assistance with the Bill Payment process, you can contact a Bill Payment Customer Service Representative at 1-888-503-1175. Representatives are available seven (7) days a week, twenty-four (24) hours a day.
You will be able to set up the following types of bill payments:
(1) Single Payment. You may schedule a payment to be made one time to a payee. The payment may be scheduled to be made at a future date or on the next business day (a "Next Day Payment") that you enter the payment information on the Service. A Next Day Payment must be scheduled by 12:00 p.m. Eastern Standard Time on a business day in order for the payment to be initiated (deducted from your account) on the next business day.
(2) Recurring Payment. You may schedule payments to payees to be automatically initiated in a fixed amount on the same date every month to a fixed payee for a fixed period of time. These payments may be weekly, bi-weekly, semi-monthly, monthly, quarterly, semi-annually and annually. Weekly payments can be set up to occur on any business day of the week. Monthly payments can be set up to occur on any day of the month. Those payments set up for the 29th, 30th or 31st day of the month will be processed on the first business day that follows the end of the month for those months with less than the required number of days. Semimonthly payments can be set up to occur on any two days of the month. As for monthly payments, if the process date is invalid or falls on a non-business day, then the Bill Payment Service will process the request on the earliest possible date after the original date has passed. Recurring payments will start on the first valid date after the date that they are entered onto the system. Payments set up with a recurring processing date that matches the current date may not be processed with today's date.
Scheduling Payments
Before scheduling a payment to a payee, the payee must be set up on the Service. To set up a payee (1) select the "Payments" button, (2) select "Payees" from the Payments menu, (3) Select Add Payee, (4) If your payee is not listed under Option A, then click the button under Option B "Add My Own" and enter the information as requested and (5) click "Add Payee". To electronically schedule a payment, (1) select "Payments from the menu, (2) select the payee from the payee menu (3) enter the amount of the payment, and (4) enter the payment date. You will be provided a confirmation number for each payment you schedule using the Service. This number is available on the Payment History screen under the Payments menu if you need to refer to it in the future. The confirmation number will help the Service resolve any questions you may have concerning your transactions. You may not schedule duplicate payments. A duplicate payment is one that is scheduled to be made to the same payee on the same day for the same amount. A duplicate payment is different from a Recurring Payment, which is scheduled for the same day of different months. You also may not schedule multiple single payments to the same payee. A single payment to a payee must be initiated (deducted from your account) before an additional single payment can be scheduled to the same payee. For security reasons, you may not schedule any one payment over $25,000 to any one payee on the same business day. This amount may be changed at any time.
Multiple Payments
You may schedule multiple payments to different payees by selecting the "Multiple Payments" option from the Payments menu.
Delivery of Your Payments
You may schedule payments to be initiated on the day after you enter the payment information, on a future date or on the same date each month, subject to the restrictions in this Agreement. Although you can enter payment information through the Service 24 hours a day, 7 days a week, payments can be "initiated" only on business days. The date on which the payment is to be "initiated" is the date on which funds are to be deducted from your account. This date is referred to as the Process Date in this Agreement. After funds are withdrawn from your account, the Service may remit your payments by mailing your payee a check drawn on an account the Bank maintains for this purpose, by electronic funds transfer or by other means. Because of the time it takes to transmit your payment to the payee, they will not receive payment on the Process Date (the date you instructed the Bank to deduct the funds from your account). Therefore, in order to provide sufficient time for payments to be received by your payee, the Process Date should be a date at least two (2) business days before the bill's actual due date for Business Payees (electronic) payments and five (5) business days for individual (check) payments. The Bank will not be responsible for any loss you may incur as a consequence of late payment if your Process Date was not at least two (2) business days prior to the bill's actual due date or five (5) business days for check payments.
Payment Guarantee
The Payment Guarantee covers late fees and finance charges for properly scheduled payments. Payments should be scheduled for two (2) or five (5) business days prior to the Due Date, excluding grace periods that may be extended by the payee. Mortgage payments should be scheduled on or before the Due Date, excluding grace periods. Although the bill payment service cannot guarantee the actual delivery or posting date of the payment, fees incurred for late delivery will be covered under this guarantee if the Payee is unable to remove the fees for any reason. For more information about the "Payment Guarantee", go to the FAQs in Online Help.
Modifying or Deleting Payments - Single Payments
You may modify or delete a single payment up until 12:00 p.m. Eastern Standard Time on the business day before the process date. To modify or delete a single payment:
(1) select "Pending Payments" from the Payments menu,
(2) select the payment amount or payment date that you wish to modify or delete, and
(3) enter changes and click "Modify" or select "Delete" to delete the payment. If you clicked delete, you will be asked to confirm your instruction to delete by clicking yes or no.
You will receive a confirmation number when your payment has been modified or deleted. The confirmation number will help the Bank resolve any questions you may have concerning your transactions. For payment changes, this number is available on the Payment History screen under the Payments menu if you need to refer to it in the future. If you have deleted a payment, please write the number down when you receive it. A deleted payment will not appear on your Payment History.
Recurring Payment
You may modify or delete a recurring payment up until 12:00 p.m. Eastern Standard Time on the business day before the payment date. To modify or delete a recurring payment: (1) select "Pending" from the From the Payments menu, (2) select "Payments Center" and then select the amount or date of the payment that you wish to change or delete, and (3) enter changes and click "Change" or click "Delete" to delete the payment. Payment modification can be made to dollar amount, date, frequency, and memo description, however NOT to vendor, payment type or payment method fields. If you selected delete, you will be asked to confirm your instruction to delete by selecting yes or no. You will receive a confirmation number when your payment has been modified or deleted. The confirmation number will help us resolve any questions you may have concerning your transactions. For payment changes, this number is available on the Payment History screen under the Payments menu if you need to refer to it in the future. If you have deleted a payment, please write the number down when you receive it. A deleted payment will not appear on your Payment History.
The Bank's Responsibility to You
The Bank will be responsible for your actual losses if they were directly caused by the Bank's failure to:
However, the Bank will not be responsible for your losses if:
Canceling Bill Payment Service
You may cancel your use of the Service at any time by sending an electronic message or request to the Bank, or call the Bank. If you notify the Bank by telephone, the Bank may request that you put your request in writing. The Bank cannot cancel the Service until all pending payments have cleared. If you have pending payments and do not want to wait for them to clear, you may individually delete these future payments. You will not receive a refund of any service fee if you cancel. The Bank may cancel the Service, in whole or in part, at any time without prior notice. Cancellation shall not affect your liability or obligations under this Agreement.
Equipment
You are responsible for obtaining, installing, maintaining and operating all computer hardware and software necessary for the Bill Payment Service. The Bank will not be responsible for any errors or failures from the malfunction or failure of your hardware or software.
Online Bill Payment Fees - Personal Banking
Please see the Fees page on your banking center web site for current specifics concerning Bill Payment Fees.
Online Bill Payment Fees - Business Banking
Please see the Fees page on your banking center web site for current specifics concerning Bill Payment Fees.
Changes in Terms/Fees
We may change the Bill Payment Service and the terms and conditions, including fees, set forth in this Agreement at any time. You will be notified of any such change as required by applicable law, either by mail or by an electronic message. You understand that by using the Bill Payment Service after a change becomes effective you have agreed to it.
Electronic Messages
Because normal Internet e-mail transmissions may not be secure, you agree to contact the Bank electronically only through secure bank mail, accessible on the Banking Center's toolbar. You also agree to receive communications regarding your account electronically to the email address you provide and will not attempt to circumvent receiving any messages. You are deemed to have received any electronic messages sent to you when they are made available to you. You may print a copy of such communications using the "print" function of your software, or you may request that the Bank mail you a paper copy of such communication by contacting the Bank at:
The Huntington National Bank
P O Box 1245
Indianapolis, IN 46206-1245
Electronic Funds Transfer (EFT) Act
The Electronic Funds Transfer Act provides Consumers with certain rights and responsibilities with respect to certain transfers, called "Electronic Funds Transfers." Before you complete your first bill payment, you must read this Electronic Funds Transfer (EFT) Disclosure section which explains your rights and responsibilities under the Electronic Funds Transfer Act.
The Bank offers direct deposit of funds, ATM deposits, and automated transfers.
Direct Deposit
With proper authorization, Social Security benefits and other types of pay or benefits may be directly deposited to Depositor's savings or checking account.
Automatic Transfers
Automatic transfers may be made between Depositor's accounts as permitted by federal banking regulators or any other governing body having jurisdiction over the Bank or as adopted by the Bank. A fee may be assessed for this service.
Notice of Varying Amounts
If Depositor's account is set up for automatic payments through the ACH (Automated Clearing House) network, it is the originator's responsibility to notify Depositor of any changes in the payment amount required.
Right to Stop Payment
If Depositor has arranged in advance to make regular payments out of an account, Depositor can stop payment on these pre-arranged payments by written request, or from the Requests area of the Banking Center web site. Stop payment requests must be received three (3) business days or more prior to the next scheduled payment.
The Bank's Liability for Failure to Make Transfers
If the Bank does not complete a transfer to or from Depositor's account on time or in the correct amount according to an agreement with Depositor, the Bank may be liable for Depositor's losses or damages. There are, however, exceptions. For instance, the Bank will not be liable:
Payment to Receivers
Credit given by the Bank to you with respect to an ACH credit entry is provisional until the Bank receives final settlement. You are hereby notified and agree that the Bank is entitled to a refund of the amount credited to you in connection with such entry, i.e., non-settlement, and the party making payment to you, i.e., the originator of the entry, via such entry shall be deemed to have not paid you the amount of such entry.
Next Day Notice
Under the operating rules of the National Automated Clearing House Association (NACHA) which are applicable to ACH transactions involving your account, the Bank is not required to give next day notice to you of receipt of an ACH item, and the Bank will not do so. However, the Bank will continue to notify you of the receipt of payments in the periodic statements provided to you.
Choice of Law to Receivers
The Bank may accept on your behalf payments to your account which have been transmitted through one or more Automated Clearing Houses "ACH" and your rights and obligations with respect to such payments shall be construed in accordance with and governed by the laws of the state of Ohio and to the extent applicable federal law as provided by the operating rules applicable to ACH transactions involving your account.
In Case of Errors or Questions About Your Electronic Transfers
Depositor should telephone, use Secure Bank Mail (accessible on the Banking Center's toolbar) or write the Bank if Depositor believes a statement or receipt is wrong, or if Depositor needs more information about a transfer listed on the statement or receipt. The Bank must hear from Depositor no later than 60 days after Depositor receives the FIRST statement on which the problem or error appeared.
Depositor should:
If Depositor orally contacts the Bank, the Bank may require that Depositor send the Bank the complaint or question in writing within 10 business days. The Bank will tell Depositor the results of the Bank's investigation within 10 days after it hears from Depositor and will correct any error promptly. If the Bank needs more time, however, it may take up to 45 days to investigate any complaint or question. If the Bank decides to do this, it will provisionally credit Depositor's account within 10 business days for the amount Depositor thinks is in error, so that Depositor will have the use of the money during the time it takes the Bank to complete the investigation. If the Bank asks Depositor to put the complaint or question in writing and the Bank does not receive it within 10 business days, it may not credit Depositor's account. For errors involving new accounts, point-of-sale, or foreign initiated transactions the Bank may take up to 90 days to investigate Depositor's complaint or question. For new accounts, the Bank may take up to 20 business days to credit Depositor's account for the amount Depositor thinks is in error.
The Bank will tell you the results within three business days after completing the investigation. If the Bank decides that there was no error, the Bank will send you a written explanation. You may ask for copies of the documents that the Bank used in its investigation.
Your Liability for Unauthorized Electronic Funds Transfers
This section applies only to transactions from consumer accounts.
If you tell the Bank within 2 business days after you learn of the loss or theft of your access codes involving a consumer account, you can lose no more than $50.00 if someone used them without your authority.
If you do NOT tell the Bank within 2 business days after you learn of the loss or theft of your access codes, and the Bank can prove that it could have stopped someone from using them without your authority if you had told us, you could lose as much as $500.00.
Also, if your statement for a consumer account shows payments covered by this agreement that you did not make or authorize, tell the Bank at once. If you do not tell the Bank within 60 days after the statement was mailed to you, you may not get back any money lost after the 60 days if the Bank can prove that it could have stopped someone from taking the money if you had told the Bank in time.
If a good reason (such as a long trip or hospital stay) kept you from telling the Bank, we will extend the time periods.
Notify the Bank Immediately for Unauthorized Transactions or Lost or Stolen PIN
Tell the Bank AT ONCE if you believe your Personal Identification Number (PIN) have been lost, stolen or otherwise compromised or used without your authorization. Be sure to keep your PIN to yourself; this number is an important means of protection for you. Do not write it on your personal computer or any computer materials, or any other access device. Never lend it to anyone. Contact the Bank immediately if you believe that an unauthorized person has obtained access to your PIN. The telephone is the fastest way to alert the Bank that someone may be using your PIN without permission. You may call the Bank a1-877-204-5019. You could lose all the money in your account so make sure that you contact Customer Care immediately. If you cannot telephone, write the Bank at the following address:
The Huntington National Bank
P O Box 1245
Indianapolis, IN 46206-1245
Business Days
The Bank's normal business days are Monday through Friday, except for federal holidays.
Account Statements
Except as follows, you will receive a monthly account statement for your deposit accounts, showing, among other things, your bill payments.
Limit of the Bank's Responsibility
The Bank agrees to make reasonable efforts to ensure full performance of the Bill Payment Service. The Bank will be responsible for acting only on those instructions sent through the Bill Payment Service which are actually received and cannot assume responsibility for malfunctions in communications facilities not under the Bank's control that may affect the accuracy or timeliness of messages you send. Neither the Bank nor Bank affiliate is responsible for any losses or delays in transmission of instructions arising out of the use of or caused by any browser software. Neither the Bank nor any Bank affiliate is responsible should you give incorrect instructions or if your payment instructions are not given sufficiently in advance to allow for timely payment or delays in mail service.
Any information you receive from the Bank is believed to be reliable. However, it can only be provided on a best-efforts basis for your convenience and is not guaranteed. Neither the Bank nor any Bank affiliate is liable for any deficiencies in the accuracy, completeness, availability or timeliness of such information or for any investment or other decision made using this information.
Neither the Bank nor its bank affiliates is responsible for any computer virus or related problems which may be attributable to services provided by any Internet service provider.
For business accounts, neither the Bank nor any Bank affiliate is responsible for any indirect, special, incidental or consequential damages arising in any way out of the use of the Bill Payment Service. The maximum liability of the Bank and its Bank affiliates for direct damages (in tort, contract or otherwise) arising in any way out of the use of the Bill Payment Service shall be $50.
Severability
In the event any one or more of the provisions of this Agreement shall for any reason be held to be invalid, illegal or unenforceable, the remaining provisions shall remain valid and enforceable.
Information Authorization
You agree that the Service reserves the right to obtain financial information regarding your account from a merchant or financial institution to resolve payment posting problems.
Disputes
In the event of a dispute regarding the Service, you and the Service agree to resolve the dispute by looking to this Agreement. You agree that this Agreement is the complete and exclusive statement of the agreement between you and the Bank which supersedes any proposal or prior agreement, oral or written, and any other communications between you and the Bank relating to the subject matter of this Agreement. If there is a conflict between what one of the Bank's employees says and the terms of this Agreement, the terms of this Agreement shall control.
Assignment
You may not assign this Agreement to any other party. The Bank may assign this Agreement to any future, directly or indirectly, affiliated company. The Bank may also assign or delegate certain of the Bank's rights and responsibilities under this Agreement to independent contractors or other third parties.
No Waiver
The Bank shall not be deemed to have waived any of the Bank's rights or remedies hereunder unless such waiver is in writing and signed by the Bank. No delay or omission on the part of the Bank in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.
Captions
The captions of Sections hereof are for convenience only and shall not control or affect the meaning or construction of any of the provisions for this Agreement.
Governing Law
This Agreement shall be governed by the laws of the state of Ohio and, where applicable, by federal law.
End of "Bill Pay Terms and Conditions"
Terms and Conditions
This Agreement (the "Agreement") represents the terms and conditions governing the Money HQ Service and is between Online Resource Corporation (ORCC) as provider of the Money HQ Service, Affinity Financial Corporation (AFC), your agent, and you as a consumer of the Money HQ Service. Any references to "we", "us" or "our" includes AFC or any agent, independent contractor, designee, or assignee that AFC involves (but not the Bank) in the provision of the Money HQ Service, and any references to "you", "your" or "yours" includes you and any person authorized by you to access the Money HQ Service. The Bank's role in connection with the Money HQ service is that of servicer. To use the Money HQ Service you must be at least eighteen (18) years old and be a resident of the United States.
This Agreement includes the information and obligations as set forth below. Please review to ensure that you understand the full scope of rights and responsibilities associated with the Money HQ Service.
Acceptance
You must click on the "I Agree" button below in order to be eligible to use the Money HQ Service. If you do not agree to all of the terms of this Agreement, click on the "I Disagree" button or close the browser window. If you do not click on the "I Agree" button, you will not be bound by this Agreement and you will not incur any fees or obligations with respect to the Money HQ Service.
When you click on the "I Agree" button, you will complete an application to receive the Money HQ Service, and will indicate your acceptance of this Agreement. At that time, this Agreement will represent a legally binding agreement between you and us. We may reject your application for any reason, and if we do, the legally binding agreement between you and us will be terminated, and you will no longer have any obligation under this Agreement.
Changes
At any time we will have the right to change the terms of this Agreement, but we must notify you of any material change through the communication methods listed below. If you continue to use the Money HQ Service after we notify you of any change, you will have indicated your acceptance of the changes to this Agreement and agree to be bound by the amended Agreement.
In addition, we may make changes to the types and features of the Money HQ Service. At the time any new features are offered, we may evaluate your suitability for those new features, and if we determine that you are not eligible then those new features or services will not be made available to you. If you are not eligible, you will not be subject to any fees or obligations under those new features or services. We reserve the right to charge additional fees for the use of the any additional features that we may introduce. You are responsible for paying all fees associated with your continued use of the Money HQ Service.
Electronic Communications
The Money HQ Service is an electronic, Internet based-service. This Agreement will be entered into electronically, and all communications associated with this Agreement and the Money HQ Service may be provided by electronic means and will be considered to be "in writing", including:
Although we may provide communications to you in paper format at any time, you agree that we are under no obligation to do so. You should print a paper copy of this Agreement and any electronic communications that are important to you and retain the copy for your records.
Delivery of Communications
Communications may be posted on the pages of the Money HQ Service website, another website disclosed to you or delivered to the e-mail address you provide to us. Any electronic communication sent by e-mail will be deemed to have been sent and received by you when our e-mail server directs the e-mail message to the appropriate e-mail address, whether or not you received the e-mail.
If any communication is sent in paper form by traditional mail, it will be deemed to have been sent when postmarked and will be deemed to have been received no later than five Business Days (defined below) after it was postmarked.
Canceling Money HQ Service
You may cancel your use of the Service at any time by sending an electronic message or request to the Bank, or call the Bank. If you notify the Bank by telephone, the Bank may request that you put your request in writing. The Bank cannot cancel the Service until all pending payments have cleared. If you have pending payments and do not want to wait for them to clear, you may individually delete these future payments. You will not receive a refund of any service fee if you cancel. The Bank may cancel the Service, in whole or in part, at any time without prior notice. Cancellation shall not affect your liability or obligations under this Agreement.
Money HQ Features
The Money HQ Service is the next generation of on-line personal finance management. With our fully interactive Money HQ service (the "Money HQService") you may perform any of the following functions:
Some of these features may not be available, or may have limited functionality, due to limits of applicable law, our ability to obtain on-line financial information from other financial institutions, and the terms and conditions contained in the agreements governing your existing account .
Aggregation of Online Financial Accounts
You may use your Money HQ Service to consolidate, organize and present certain information from your Bank accounts at and with third parties such as other banks, credit unions, brokerages, credit card providers, billers, and other sources of financial information ("Information Providers") on secure web pages. For each of your registered accounts on the Service you will need to provide your User ID, password and/or personal information numbers (PINs) so that we can retrieve your account information. Based upon your setup instructions for each account, the information can be retrieved on a daily, on-login or on-demand basis.
Funds Transfers
You may use your Money HQ to make transfers between one of your Bank accounts and one of your accounts at another financial institution. You may also use the Service to send money from one of your accounts to another person by email, whether the recipient's account is held at the Bank or another financial institution.
Presentment of Bills
You may use your Money HQ Service to consolidate, organize and present bill information from other service providers that offer on-line account information. Based upon our capability to access and aggregate online financial account information about your service provider accounts, a summary of your bill will be displayed on your Money HQ Service if the account has an amount due greater than zero and the due date is in the future or a limited days in the past.
Alerts
You may use your Money HQ Service to create email alerts about your on-line financial information. The alerts may be based upon going above or below a balance threshold or a due date for a bill.
Setup of the Service
To begin using your Money HQ Service, there are some preliminary legal and informational requirements that need to be completed. If you have any questions regarding the Money HQ Service or need assistance in setting up your service, you may contact a Customer Service Representative at 888-503-1175. Representatives are available seven (7) days a week, twenty-four (24) hours a day.
Account Information
It is necessary for us to access third party Web sites and databases containing information regarding your accounts and financial relationships to provide certain of the features included in the Money HQ Service. We regard your privacy and security with the utmost importance, and we are absolutely committed to safeguarding any information that you share with us.
Test Transactions
Once you are approved for the Money HQ Service we may verify the accounts that you add to the Money HQ Service for transfers from time to time. We may use one or a combination of two methods to verify account ownership.
You authorize us to validate the accounts through the use of a test transfer, in which one or more low value payments will be both deposited to and deducted from the account. The test deposit will always occur before the test deduction, and the deduction will always be of the same or lesser amount as the deposit, so that the balance in any of your accounts will never be less than the actual balance. Once the test transfer is complete we may ask you to access your accounts to tell us the amount of the test deposit or deduction or any additional information reported by your financial institution with this test transfer.
We may also verify accounts through requiring the entry of information you ordinarily use to access the account provider's Web site, or by requiring you to submit proof of ownership of the account.
Privacy and Security
You can see a full description of our privacy and security policies by clicking on the "Privacy Policy" and "Security Policy" links on the help page for the Money HQ Service. As is more fully described in the "Security Policy" link, we have multiple levels of security that have been designed especially for us and all of your personal and financial information will be placed on a secure portion of our website. We do not use any persistent "cookies" on the browser to store any personal information.
As discussed in more detail in the "Privacy Policy" link, we will only disclose information to third parties about your account or the transfer you make:
Errors and Corrections
We must rely on the information provided by you to provide the Money HQ Service, and other financial institutions and service providers rely on that information as well. If you provide us with incorrect information or if there is any error in